All treatments are non-refundable once administered.Change of mind does not entitle the client to a refund.Results of injectable treatments can vary between individuals; no specific outcome is guaranteed.If you experience a concern or unexpected outcome, please contact the clinic as soon as possible so we can do a thorough assessmentRefunds will only be considered in exceptional circumstances and at the sole discretion of the clinic.Deposits are non-refundable but may be transferred to another appointment if cancelled with at least 48 hours’ notice.Missed or late appointments may result in forfeiture of the deposit.